Fantastic service - only have great things to say about the way that Scott Hines dealt with us in asking good questions and working on our behalf to help us find apartments that match our criteria.
Promove cut out so much of the needless online research that we would have been forced to engage in...it simplified our search and allowed us to easily narrow the search to our favorites.
Thanks so much! // Alex Lockwood
I spent hours making a spreadsheet of at least 30 places I researched with +/- reviews, price per roommate, distance to work, pros/cons of the places. I was getting frustrated with finding so many places that seemed great except for maintenance or crime. After spending a couple of minutes at Promove, Marvin gave me a whole new list of places he personally knew that had good maintenance/staff and updated rooms. Using Promove helped us find the exact apartment we were looking for! Marvin was with us through the whole process! // Holly M.
My agent was Kris Strother, and he simply couldn't have been any better. I had to relocate to Atlanta for a job so I was on a pretty tight timeline of about three weeks including my two weeks' notice at my current job, so it was basically impossible to get everything 100% done myself.
Luckily for me, Kris was just my champion in every way possible. I initially couldn't find an apartment that was reasonable in my price range, and Kris took care of that and found a very nice but reasonably priced place for me to live. He even told me about the area in general after I explained to him I was relocating and showed me apartments in proximity of the office I was going to be working at.
In addition, because of the really short amount of time I had to actually move, I had to find one almost immediately available. I couldn't find any properties myself (I tried) and Kris found one after about an hour. Even after that point, Kris helped me out tremendously. The apartment complex's website broke and wouldn't process my application, so they misunderstood my move-in date and Kris straightened it out as soon as he was made aware.
I simply wouldn't have been able to accomplish this at all without the help of Kris and Promove. I would have to personally have flown down there and take several days going through different apartments. It would have delayed my move at least by a week and a half. Kris just gave me a portfolio after he asked what I wanted and I either liked or disliked the properties. This service was just invaluable to me and I must thank Promove and all of the people that referred me in their direction.
tl;dr 10/10, would DEFINITELY recommend. // Alexander B.
It is so rare these days to find a true services organization staffed with people who not only have the technical competencies and know-how to do their job, but couple that with an unbridled passion and enthusiasm to provide an essential service to their clients. Believe it or not, my wife and I have found such a place, and it is Promove at their Cobb Parkway, Smyrna, location. Having lived in New York, Dallas Texas, Myrtle Beach South Carolina, and even Dublin Ireland, we are not new to the pain and challenges of moving. In fact, in these other markets outside of Atlanta where we have moved, we have paid thousands of dollars for services of similar scope to that which we received from Promove. But here's the rub, the quality of service we received from Promove totally free of charge to us, far and away exceeds that which we happily paid for in these other markets. The cynicist in me didn't imagine that this could be possible, and then I met Christi and Mickey at Promove. These folks took us in, performed a comprehensive analysis of what was important to us, provided us with a thorough presentation of Atlanta and the surrounding areas, called on over 20 properties for us, and at the end of the day matched us to our new dream place we call home. They even went as far as to ride herd over our application process. Folks, believe me, Promove is the essential tool in your tool bag if you are relocating to the Atlanta area. The geniuses behind this company that developed their culture, staff selection practices, and training induction programs could be well served to consult to any number of organizations in any number of verticals. Bottom line for me, Promove rocks, and I am now an unabashed fan of a true diamond in the rough! // Wayne M.
I had an AMAZING experience with Promove. I'm a new Atlanta resident coming from Los Angeles, CA for my career and I was completely clueless on where to start with my apartment search. A handful of friends referred me to Promove (a completely FREE! service) and the rest was history.
I was contacted by a young woman named Alison Jones out of the Buckhead office and she was SUCH a pleasure to work with. She worked with me from the time I was in LA, to a meeting she scheduled during my Atlanta and even checked up with me when I got back to the west coast. She was very instrumental in helping me a decision based upon the apartments I had seen during my visit.
She asked some basic questions during the meeting about which area I'd like to live in and offered pros and cons for each area. She inquired about any particular amenities I'd like in an apartment and used this information to create a list of places I should visit that met the criteria we had discussed. Alison proceeded to print up these big reference cards that had any pertinent information I'd need to know at a glance about the properties and marked them which ones were her personal favorites, which was awesome.
I spent the next day scouting places and all of the properties I was referred to were awesome with friendly and helpful staff. I ended up going with one of the properties she personally recommended and couldn't be happier! I move in next month.
I completely recommend Promove if you're looking to make a move in the Atlanta area. They take a lot of the legwork out of the equation for you and give you an EXCELLENT jumping off point. I highly recommend you stop by the Buckhead office and request Ms. Alison Jones. She was amazing! // Brandon H.
I really would like you to know that Fred Williams is a great representative for your company. I liked that Fred followed up with me because I was stressed and needed help. He helped me find an apartment so quick I did not have time to blink my eyes! I really thank Fred Williams for all of his hard work. If I had to grade PROMOVE’s service it would be a 10. Thanks for great Customer Service and for making a difference in my life. // Leslie Y.
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